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Lucia - LC2
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Shipping for full-box orders is billed separately. Contact us for a shipping estimate before placing your order, or we'll provide a shipping invoice after your order is placed. For San Antonio-area pickup orders, factory-to-San Antonio freight is billed separately and typically starts around $165 per order. Larger orders may cost more.
Sample set includes 4 tiles.
Please note: Screen colors may vary slightly from actual tile colors due to monitor settings and the handcrafted nature of cement tile production. Product renderings are digital representations and slight variation between tiles is normal and expected.
Colors
- A-10 Goldfinch
- W-10 White
Pricing
- Per Tile: $7.52
- Per SQ/FT: $16.92
- Per Box: (10 tiles) $75.20
Box Details
- Tile Size: 8" x 8" x 5/8"
- Coverage Per Box: 4.44 SQ/FT
- Tiles Per Box: 10
- Approximate Weight Per Box: 30 lbs
- Full boxes of 10 are required to help prevent shifting and breakage during shipping.
Specialty Layouts Certain applications and specialty layouts may require quantity calculations by linear foot rather than square footage. Please contact us for assistance with custom layout calculations and ordering.
Sample Shipping Sample sets include 4 tiles. Sample pricing is $65 per set including shipping. A $50 sample credit may be applied toward a qualifying full-box order of the same pattern/colorway. Please contact us before placing your final order to receive a sample credit code for checkout.
Ordering Recommendations We recommend ordering an additional 10-15% material to allow for cuts, breakage, installation adjustments, and attic stock. Due to the handcrafted nature of cement tile, slight variation between batches may occur and may differ from previous orders.
Handcrafted Quality Each tile is handcrafted to order using traditional cement tile techniques. Slight variations in color, texture, shading, and surface character are natural and part of the unique beauty of handcrafted cement tile.
Payment Terms Orders placed through our online store require full payment at checkout. For larger orders, custom orders, commercial projects, or orders placed directly with us, deposit terms may be available. Please contact us for payment options.
Returns & Variations Due to the handcrafted nature of our products, variations in color, shading, markings, and texture are natural and expected. Orders are custom made and cannot be canceled or returned once production begins. Please review all materials prior to installation.
Shipping & Inspection Please inspect all materials upon delivery and prior to installation. Claims related to shipping damage, shortages, or defects must be reported promptly upon receipt of the order. Installation of material constitutes acceptance of the product.
Trade professionals: Contact us for trade pricing. Custom color and project pricing available.
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Frequently Asked Questions
Product Details
Handcrafted Quality: Each tile is handcrafted to order, ensuring unique character and exceptional quality for your project.
Tile Dimensions: See product specifications below for tile size, coverage, and box details.
Available Colors: Available in multiple color options. Available selections are shown above.
Box Details: Each box contains 10 pieces and covers 4.44 sq ft.
Natural Variations: Minor color and texture variations may occur from piece to piece, adding to the authentic handcrafted character of our tiles.
Product Specifications
- Tile Size: See the product details above for tile dimensions and coverage information.
- Material: Handcrafted cement tile (color pigments, marble dust, and cement).
- Pieces per Box: 10
- Coverage per Box: 4.44 sq ft
- Weight per Box: 30 lbs
- Finish: Matte
Shipping & Delivery
Delivery Timeframes:
- Full orders: Typical lead time is 8-10 weeks.
- Samples: Samples are handcrafted to order and follow the same production process as full box orders. Sample lead times vary. Once received at our San Antonio facility, samples are shipped to the customer via standard carrier.
Shipping Method:
- Full orders shipped on pallets via freight carrier.
- Samples shipped via UPS or USPS.
- Tracking information is provided when the order departs our warehouse.
Service Area: Ships within US only.
Shipping Cost: Shipping is included in the $65 sample set price. Freight for full-box orders is quoted and billed separately. Customers may contact us in advance to request a freight estimate.
Installation Instructions: Included in packing list and emailed with order.
Returns & Cancellations
⚠️ NO RETURNS ACCEPTED
All tiles are custom-made to order specifically for your project. Returns are not accepted except in cases of verified manufacturing defects.
⚠️ NO CANCELLATIONS ONCE PRODUCTION BEGINS
Once production has begun on your order, cancellations cannot be accepted.
Defective Tiles Only:
If you receive defective tiles due to manufacturing defects, contact us immediately with photos for resolution.
Damaged Samples:
If a sample arrives damaged, contact us immediately with photos so we can review the damage and determine an appropriate resolution.
Samples Recommended:
We strongly recommend ordering samples before placing large orders to ensure colors and quality meet your expectations.
Please note that all batches are different, so sample colors may vary slightly from your final order due to the handcrafted nature of the tiles.
Freight Damage:
For full orders shipped via freight, inspect the shipment before signing the delivery receipt. Note any damaged boxes on the receipt (required for freight claims). Freight damage claims must be reported at the time of delivery and noted on the delivery receipt. See our Policies page for full freight damage claim procedures.
Payment & Ordering
Payment Required: Orders placed through our online store require full payment at checkout. For larger orders, custom orders, or orders placed directly with us, deposit terms may be available. Freight charges for full-box orders are billed separately and must be paid before shipment.
Waste Allowance: We recommend ordering 10-15% extra tiles to account for cuts, breakage, layout adjustments, and attic stock. This ensures you have adequate material for your project and any future attic stock needs.
Color Variations: Slight color variations may occur between production batches.
Important Disclaimers
Pricing: Prices are displayed per piece, per sq ft, and per box for your convenience. Each box contains 10 pieces and covers 4.44 sq ft. Use the calculator above to determine total boxes needed for your project.
Shipping Damage: Any visible freight damage must be noted on the delivery receipt at the time of delivery. Freight claims must be reported immediately.
Warranties: Due to the handcrafted nature of our cement tiles, no express or implied warranties are provided beyond replacement of verified manufacturing defects.
Color & Texture Variations: Slight variations in color, shade, texture, and pattern are inherent to handcrafted cement tiles and are considered a normal part of the product.
Post-Installation: We are not responsible for post-installation dissatisfaction.
Measurement & Quantity: Order 10-15% extra for cuts, waste, layout adjustments, and attic stock. Verify measurements before ordering - we are not responsible for incorrect quantity orders.
Installation: Professional installation is strongly recommended. Follow proper installation methods for cement tiles. Sealing requirements and maintenance instructions must be followed.
Photography & Color: Product photos are provided as a representation of the tile. Due to screen settings, lighting, and the handcrafted nature of cement tile, slight variations in color may occur. Samples are available upon request.
Lead Times: Production times are estimates and may vary based on production schedules, holidays, freight transit times, and other factors beyond our control.